Shipping policy

Shipping Policy

At Zorevo, we strive to process and deliver your order as quickly and securely as possible.

Shipping Destinations

We currently ship to multiple countries worldwide. Available shipping options may vary depending on the destination.

Shipping Costs

Free shipping within Germany on orders over €50.00
For orders within Germany below €50.00, shipping costs will be calculated at checkout.
International shipping costs are calculated at checkout based on the destination country and are not eligible for free shipping unless otherwise stated.

Processing Time

Orders are typically processed within 1–2 business days after payment has been successfully received.

Please note that processing times may be longer during peak periods, holidays, or promotional events.

Estimated Delivery Times

Estimated delivery times vary depending on your location:

Germany: 1–3 business days
European Union: 3–7 business days
International: 5–15 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to customs procedures, weather conditions, carrier disruptions, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping costs.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Zorevo is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will do our best to assist you and work toward a resolution.